Answering questions about unanswered questions of stack overflow

dc.contributor.authorAsaduzzaman, Muhammad
dc.contributor.authorMashiyat, Ahmed Shah
dc.contributor.authorRoy, Chanchal K.
dc.contributor.authorSchneider, Kevin A.
dc.date.accessioned2015-07-29T19:14:50Z
dc.date.available2015-07-29T19:14:50Z
dc.date.issued2013
dc.description.abstractCommunity-based question answering services accumulate large volumes of knowledge through the voluntary services of people across the globe. Stack Overflow is an example of such a service that targets developers and software engineers. In general, questions in Stack Overflow are answered in a very short time. However, we found that the number of unanswered questions has increased significantly in the past two years. Understanding why questions remain unanswered can help information seekers improve the quality of their questions, increase their chances of getting answers, and better decide when to use Stack Overflow services. In this paper, we mine data on unanswered questions from Stack Overflow. We then conduct a qualitative study to categorize unanswered questions, which reveals characteristics that would be difficult to find otherwise. Finally, we conduct an experiment to determine whether we can predict how long a question will remain unanswered in Stack Overflow.en_US
dc.description.refereedYesen_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/35580
dc.identifier.urihttp://hdl.handle.net/1880/50690
dc.publisherIEEEen_US
dc.publisher.urlhttp://dl.acm.org/citation.cfm?id=2487109en_US
dc.titleAnswering questions about unanswered questions of stack overflowen_US
dc.typeunknown
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