Patient Satisfaction With An Interprofessional Approach to Wound Care in Qatar

Date
2016-08
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Abstract
In general, patient satisfaction within health care services is an important indicator of the patients' confidence in the health care system and a significant indicator of the quality of health care services delivered. In this study, I have measured the level of patient satisfaction wound care service delivery at the Hamad General Hospital Outpatient Wound Clinic in Doha, Qatar. To complete this research I conducted a cross sectional study design to survey patients who received wound care services from a interprofessional team from January 2015 to February 2016. Through this data collection method I solicited these patient’s opinions on the service they received through the interprofessional approach. A total of 111 respondents completed a Client Satisfaction questionnaire (Attkisson, 1983), modified to include questions on socio-demographic characteristics. Data collection was completed from December 2015 to February 2016. Overall, results from this study showed that patients were generally satisfied with wound care services delivered by a interprofessional team, as assessed by the client satisfaction questionnaire. The results revealedfavorable ratings of satisfaction ranging from 67.9% to 90.1%. These results indicate that the approach by which services are provided through an interprofessional approach which brings together professionals from various departments, has a positive impact on the patients’ satisfaction with care received.
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Nursing
Citation
AlQahtani, S. (2016). Patient Satisfaction With An Interprofessional Approach to Wound Care in Qatar (Master's thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca. doi:10.11575/PRISM/27273