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An Effort towards Assessment of e-Healthcare Service Quality

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Author
PalaniNatharaja, M.
Wadhwa, S.
Deshmukh, S.G.
Accessioned
2005-08-24T20:33:21Z
2005-10-06T16:53:22Z
Available
2005-08-24T20:33:21Z
2005-10-06T16:53:22Z
Issued
2005-04-06
Subject
eHealth
India
Quality of Care
Evaluation
Type
Presentation
Metadata
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Abstract
Effects and Benefits of eHealth: Lessons Learned in Four Continents: Ehealthcare is a phenomenal growth in the healthcare service by using the Information and Communication Technologies. The services offered electronically by the healthcare agencies are exploring the ways to provide the quality services to the patients. There are no established standards to offer these services. This presentation tries to establish the factors, which affects the quality of ehealthcare services. The established model in the e-service sector and service marketing has been translated into the e-healthcare quality model.
Sponsorship
Thiagarajar College of Engineering, Madurai, India
This presentation was given at the Med-e-tel 2005 Conference in Luxembourg on April 6th, 2005.
 
Publisher
Presented at Med-e-tel 2005 Conference in Luxembourg.
Doi
http://dx.doi.org/10.11575/PRISM/10603
Uri
http://hdl.handle.net/123456789/3515
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