This article is about science and the discipline of human-computer
interaction (HCI). Science in HCI is merely one component of a wider
agenda; alone science is not sufficient for 'good' HCI (whatever that is).
We argue that science is necessary, but the way that science is
undertaken--or purported to be undertaken--in HCI is inadequate.
Failures are due to the sparsity of theories and risky hypotheses,
the pragmatic difficulty of substantiating experiments through replication,
and the over-generalization of experimental results.
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