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Title: Insight 2011: Responding to Patrons with Potential Gambling Problems
Authors: Centre for the Advancement of Best Practices, Responsible Gambling Council (RGC)
Responsible Gambling Council (RGC)
Keywords: Gambling -- Prevention;Compulsive gambling -- Prevention
Issue Date: 2012
Publisher: Responsible Gambling Council (RGC)
Abstract: Findings from Insight 2011 — a project aimed at developing a framework of best practices for gaming providers to respond to patrons who may have a gambling problem. The research includes: • A review and analysis of the literature and materials from the gaming industry (e.g., policy documents, training materials), • Interviews with gaming venue staff, • Focus groups with gamblers who have experienced problems, and • The Insight Forum, a two-day gathering of various gaming industry stakeholders, researchers, treatment providers, and gamblers to discuss, debate, and collect information on issues relevant to assisting patrons in the gaming venue.
Description: Permission to include report in the Alberta Gambling Research Institute Repository granted by Nadine Kauffman, Manager, Information Services Responsible Gambling Council.
Appears in Collections:Gambling Literature

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