Insight 2011: Responding to Patrons with Potential Gambling Problems
AuthorCentre for the Advancement of Best Practices, Responsible Gambling Council (RGC)
Responsible Gambling Council (RGC)
MetadataShow full item record
AbstractFindings from Insight 2011 — a project aimed at developing a framework of best practices for gaming providers to respond to patrons who may have a gambling problem. The research includes: • A review and analysis of the literature and materials from the gaming industry (e.g., policy documents, training materials), • Interviews with gaming venue staff, • Focus groups with gamblers who have experienced problems, and • The Insight Forum, a two-day gathering of various gaming industry stakeholders, researchers, treatment providers, and gamblers to discuss, debate, and collect information on issues relevant to assisting patrons in the gaming venue.
SponsorshipAlberta Gaming and Liquor Commission, the Atlantic Lottery Corporation, the British Columbia Lottery Corporation, the British Columbia Government Ministry of Public Safety and Solicitor General Gaming Policy and Enforcement Branch, Fondation Mise Sur Toi, Loto-Québec, the Manitoba Lotteries Corporation, the Nova Scotia Gaming Corporation, the Ontario Lottery and Gaming Corporation, the Saskatchewan Liquor and Gaming Authority, and the Saskatchewan Gaming Corporation.
Permission to include report in the Alberta Gambling Research Institute Repository granted by Nadine Kauffman, Manager, Information Services Responsible Gambling Council.
CorporateResponsible Gambling Council (RGC)
FacultyResponsible Gambling Council (RGC)
PublisherResponsible Gambling Council (RGC)
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