Assessing discovery; user discovery pathways
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AbstractFollowing up on the user assessment conducted by the Discovery User Experience team at the University of Calgary, a subcommittee further analyzed usability through paths taken by users to discover known and unknown items. The goal was to examine user preferences and behaviours when introduced to the "Bento Box" discovery interface. Tasks were designed to mimic natural and frequent searches by the majority of our users. Individual research pathways were identified in order to determine possible commonalities and significant differences in user search behaviours. The speakers will present the results of their analysis and discuss possible improvements to search results display from a user point of view.
presented at Netspeed 2014.