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dc.contributor.authorNault, Barrie R
dc.contributor.authorBenbasat, Izak
dc.identifier.citationBenbasat, I. and Nault, B.R., "An Evaluation of Empirical Research in Managerial Support Systems," Decision Support Systems, 6 (1990) 203-226.en_US
dc.description* Elsevier: We are able to post the post print/accepted author manuscript or the pre-print file ( Article deposited according to publisher's policy 06/16/2015.en_US
dc.description.abstractThis paper describes, summarizes and comments on the empirical studies in the use of three information technologies to support managerial activities: decision support systems (DSS), group decision support systems (GDSS), and expert systems (ES). These are collectively labelled as managerial support systems (MSS). A classification scheme to organize empirical research in MSS is proposed. An overview of empirical work on two major research themes, namely MSS “design” and “effects of use” of MSS, is then presented for the years 1981–1988. Following this overview, the research strategies suitable for empirical research in MSS are discussed. The paper concludes with suggestions about future research directions in the field.en_US
dc.subjectDecision support systemsen_US
dc.subjectGroup decision support systemsen_US
dc.subjectExpert systemsen_US
dc.subjectDecision support aidsen_US
dc.subjectEffects of support system useen_US
dc.subjectDesign of support systemsen_US
dc.subjectReview of empirical DSS researchen_US
dc.subjectDSS research strategiesen_US
dc.titleAn Evaluation of Empirical Research in Managerial Support Systemsen_US
dc.typejournal article
dc.publisher.corporateUniversity of Calgaryen_US
dc.publisher.facultyHaskayne School of Businessen_US
dc.publisher.departmentManagement Information Systemsen_US
dc.publisher.institutionUniversity of Calgaryen_US
dc.identifier.doi Information Systemsen_US

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