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Title: Interactive Surface Technology for a Mobile Command Centre
Authors: Cheung, Victor
Cheaib, Nader
Scott, Stacey D.
Issue Date: 2011
Publisher: ACM
Abstract: In this paper, Contextual Inquiry is used to analyze the work inside a mobile command centre of a volunteer group, which provides specialized services and equipment to support events ranging from community-sponsored events to emergency incidents. The suitability and feasibility of utilizing interactive surface technology to support collaboration and coordination, using the mobile command centre as a hub for multiple agencies, are examined. Findings and lessons learned from this work can also inform the design of such technology for more general event organization and emergency response settings.
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