Cheung, VictorCheaib, NaderScott, Stacey D.2015-07-282015-07-282011http://hdl.handle.net/1880/50668In this paper, Contextual Inquiry is used to analyze the work inside a mobile command centre of a volunteer group, which provides specialized services and equipment to support events ranging from community-sponsored events to emergency incidents. The suitability and feasibility of utilizing interactive surface technology to support collaboration and coordination, using the mobile command centre as a hub for multiple agencies, are examined. Findings and lessons learned from this work can also inform the design of such technology for more general event organization and emergency response settings.unknown10.1145/1979742.197984310.11575/PRISM/35496