Waiting "backstage": the transformation of social relations among waitstaff and management in the casual restaurant industry through the introduction of rational management techniques

Hatt, Doyle G.Cleaver, Jo-Ann E.2005-07-292005-07-2919960612186695http://hdl.handle.net/1880/29095Bibliography: p. 193-198.vii, 198 leaves ; 30 cm.engUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.TX 911.3 M27 C54 1996Restaurants - ManagementWaiters and waitressesFood service employeesWaiting "backstage": the transformation of social relations among waitstaff and management in the casual restaurant industry through the introduction of rational management techniquesmaster thesis10.11575/PRISM/15236TX 911.3 M27 C54 1996