Nault, Barrie RBenbasat, Izak2015-06-162015-06-161990Benbasat, I. and Nault, B.R., "An Evaluation of Empirical Research in Managerial Support Systems," Decision Support Systems, 6 (1990) 203-226.0167-9236http://hdl.handle.net/1880/50480* Elsevier: We are able to post the post print/accepted author manuscript or the pre-print file (http://www.elsevier.com/journal-authors/author-rights-and-responsibilities#author-posting). Article deposited according to publisher's policy 06/16/2015.This paper describes, summarizes and comments on the empirical studies in the use of three information technologies to support managerial activities: decision support systems (DSS), group decision support systems (GDSS), and expert systems (ES). These are collectively labelled as managerial support systems (MSS). A classification scheme to organize empirical research in MSS is proposed. An overview of empirical work on two major research themes, namely MSS “design” and “effects of use” of MSS, is then presented for the years 1981–1988. Following this overview, the research strategies suitable for empirical research in MSS are discussed. The paper concludes with suggestions about future research directions in the field.enDecision support systemsGroup decision support systemsExpert systemsDecision support aidsEffects of support system useDesign of support systemsReview of empirical DSS researchDSS research strategiesAn Evaluation of Empirical Research in Managerial Support Systemsjournal article10.11575/PRISM/34146