Balakrishnan, JaydeepYang, Kum KhiongCheng, Chun Hung2010-09-132010-09-132010Kum Khiong Yang; Balakrishnan, Jaydeep; Chun Hung Cheng, "An analysis of factors affecting cross docking operations", Journal of Business Logistics, 2010, Vol. 31 Issue 1, pp121-148.http://hdl.handle.net/1880/48176Article deposited after permission was granted by the executive assistant to the president & CEO of the Council of Supply Chain Management Professionals 03/09/2010.Using a simulation model of a cross dock, we examine the impacts of various options on moving freight between inbound and outbound trailers. The decisions examined include direct versus indirect handling of pallets, number of open receiving doors, door layout, number of forklifts, size of cross dock and freight mix. This study provides useful insights into handling freight in a cross dock.engCross DockLogisticsMaterial HandlingComputer Simulationjournal article10.11575/PRISM/34142