Eckstein, Astrid L. H.Balakrishnan, Jaydeep2008-06-252008-06-251993Eckstein A.L.H., and Balakrishnan J., "The ISO 9000 Series: Quality Management Systems for the Global Economy", The Production and Inventory Management Journal, 34, 4, 1993, 66-71.http://hdl.handle.net/1880/46680engThe ISO 9000 Series: Quality Management Systems for the Global Economyjournal articlehttp://dx.doi.org/10.11575/PRISM/28752