Wiesenberg, FayeKilroe, Cherinne2017-12-182017-12-182010http://hdl.handle.net/1880/104574Bibliography: p. 198-212The goal of this research project was to conduct a needs assessment in order to elicit the opinions and perceptions of potential online counselling clients on various aspects of online counselling. Using these results in conjunction with information gathered from an in-depth literature review, the researcher made recommendations to the agency partner in this study, the Calgary Counselling Centre (CCC), about the kinds of online counselling services to provide, as well as the professional resources and development required to competently offer online counselling. With the CCC looking to expand their services to include online counselling, the final report will be used to decide which services they will implement and how to ensure that their staff has the competencies required to deliver them.xviii, 254 leaves : ill. ; 30 cm.engUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.master thesis10.11575/PRISM/3573