Browsing by Author "Hagen, Jack A."

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    Compassion in Health Care: An Empirical Model
    (2016-02) Sinclair, Shane; McClement, Susan; Raffin-Bouchal, Shelley; Hack, Thomas F.; Hagen, Jack A.; McConnell, Shelagh; Chochinov, Harvey Max
    Compassion is frequently referenced as a hallmark of quality care by patients, health care providers, health care administrators, and policy makers. Despite its putative centrality, including its institution in recent health care reform, an empirical understanding based on the perspectives of patients, the recipients of compassion, is lacking -making compassion one of the most referenced yet poorly understood elements of quality care.