Browsing by Author "Koltutsky, Laura"
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Item Open Access Assessing Discovery; University of Calgary(2013-11-06) Beatty, Susan; Clarke, Helen; Pasterfield, Andrew; Koltutsky, Laura; Lipton, Saundra; Jones, Rhiannon; Au Yeung, Tim; Pival, Paul R.; Sahadath, Catelynne; Drewes, Kathy; Brown, DavidIn fall 2012 the University of Calgary Library launched a new home page that incorporated a Summon powered Single Search Box with customized “bento box” results display. Search at the U of C now combines a range of metadata sources for discovery and customized mapping of database recommender and LibGuide into a unified display. The Discovery User Experience Team and the Systems Group in the library have engaged in extensive assessment of user reactions both prior to and since this change, including log file analysis, surveys, and usability testing.Item Open Access Assessing discovery; user discovery pathways(2014-10-20) Beatty, Susan; Jones,Rhiannon; Koltutsky, LauraFollowing up on the user assessment conducted by the Discovery User Experience team at the University of Calgary, a subcommittee further analyzed usability through paths taken by users to discover known and unknown items. The goal was to examine user preferences and behaviours when introduced to the "Bento Box" discovery interface. Tasks were designed to mimic natural and frequent searches by the majority of our users. Individual research pathways were identified in order to determine possible commonalities and significant differences in user search behaviours. The speakers will present the results of their analysis and discuss possible improvements to search results display from a user point of view.