Browsing by Author "Neustaedter, C."

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    Collected Posters from the Nectar Annual General Meeting.
    (2008-01-07) Greenberg, S.; Brush, A. J.; Carpendale, S.; Diaz-Marion, R.; Elliot, K.; Gutwin, C.; McEwan, G.; Neustaedter, C.; Nunes, M.; Smale, S.; Tee, K.
    This report collects eight posters produced by students and associates of the Grouplab Research Group (Dept. Computer Science, University of Calgary) for the NSERC Nectar Annual General Meeting, held after the ACM CSCW Conference in November, 2006, Banff.
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    Exploring Video Streaming in Public Settings: Shared Geocaching Over Distance Using Mobile Video Chat
    (ACM, 2014) Procyk, J.; Neustaedter, C.; Pang, C.; Tang, A.; Judge, T. K.
    Our research explores the use of mobile video chat in public spaces by people participating in parallel experiences, where both a local and remote person are doing the same activity together at the same time. We prototyped a wearable video chat experience and had pairs of friends and family members participate in 'shared geocaching' over distance. Our results show that video streaming works best for navigation tasks but is more challenging to use for fine-grained searching tasks. Video streaming also creates a very intimate experience with a remote partner, but this can lead to distraction from the 'real world' and even safety concerns. Overall, privacy concerns with streaming from a public space were not typically an issue; however, people tended to rely on assumptions of what were acceptable. The implications are that designers should consider appropriate feedback, user disembodiment, and asymmetry when designing for parallel experiences.
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    From Awareness to HCI Education: The CHI'2005 Workshop Papers Suite
    (2005-03-16) Greenberg, S.; McEwan, G.; Neustaedter, C.; Elliot, K.; Tang, A.
    These four papers are a suite of articles presented at workshops (listed in the individual citations) held at the ACM CHI 2005 conference, April 2005. Saul Greenberg. (2005) HCI Graduate Education in a Traditional Compute Science Department. ACM CHI 2005 Workshop on Graduate Education in Human- Computer Interaction. Organized by Beaudouin-Lafon, M., Foley, J., Grudin, J., Hudson, S., Hollan, J., Olson, J. and Verplank, B. Gregor McEwan and Saul Greenberg. (2005) Community Bar: Designing for Awareness and Interaction. ACM CHI 2005 Workshop on Awareness systems: Known Results, Theory, Concepts and Future Challenges. Organized by Panos Markopoulos, de Ruyter, Boris, and Mackay, Wendy. Carman Neustaedter, Kathryn Elliot and Saul Greenberg. (2005) Understanding Interpersonal Awareness in the Home. ACM CHI 2005 Workshop on Awareness systems: Known Results, Theory, Concepts and Future Challenges. Organized by Panos Markopoulos, de Ruyter, Boris, and Mackay, Wendy. Anthony Tang and Saul Greenberg. (2005) Supporting Awareness in Mixed Presence Groupware. ACM CHI 2005 Workshop on Awareness systems: Known Results, Theory, Concepts and Future Challenges. Organized by Panos Markopoulos, de Ruyter, Boris, and Mackay, Wendy.
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    Mechanics of Camera Work in Mobile Video Collaboration
    (ACM, 2015) Jones, B.; Witcraft, A.; Tang, A.; Bateman, S.; Neustaedter, C.
    Mobile video conferencing, where one or more participants are moving about in the real world, enables entirely new interaction scenarios (e.g., asking for help to construct or repair an object, or showing a physical location). While we have a good understanding of the challenges of video conferencing in office or home environments, we do not fully understand the mechanics of camera work-how people use mobile devices to communicate with one another-during mobile video calls. To provide an understanding of what people do in mobile video collaboration, we conducted an observational study where pairs of participants completed tasks using a mobile video conferencing system. Our analysis suggests that people use the camera view deliberately to support their interactions-for example, to convey a message or to ask questions-but the limited field of view, and the lack of camera control can make it a frustrating experience.
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    Sharing Domestic Life through Long-Term Video Connections
    (ACM, 2015-02) Neustaedter, C.; Pang, C.; Forghani, A.; Oduor, E.; Hillman, S.; Judge, T.; Massimi, M.; Greenberg, S.
    Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems where this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of long-distance couples, teenagers, and major life events, along with design research focused on new video communication systems--the Family Window, Family Portals, and Perch--that explicitly support "'lways-on video' for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday life, rather than just conversation; providing different design solutions for different locations and situations; providing appropriate audio control and feedback; and, supporting expressions of intimacy over distance.