Browsing by Author "Pival, Paul R."

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    Assessing Discovery; University of Calgary
    (2013-11-06) Beatty, Susan; Clarke, Helen; Pasterfield, Andrew; Koltutsky, Laura; Lipton, Saundra; Jones, Rhiannon; Au Yeung, Tim; Pival, Paul R.; Sahadath, Catelynne; Drewes, Kathy; Brown, David
    In fall 2012 the University of Calgary Library launched a new home page that incorporated a Summon powered Single Search Box with customized “bento box” results display. Search at the U of C now combines a range of metadata sources for discovery and customized mapping of database recommender and LibGuide into a unified display. The Discovery User Experience Team and the Systems Group in the library have engaged in extensive assessment of user reactions both prior to and since this change, including log file analysis, surveys, and usability testing.
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    Assessing Research Readiness of GraduateStudents in Distance Programs
    (Routledge, 2008) Pival, Paul R.; Locke, Jennifer V.; Hunter, Maureen
    The aim of this descriptive research study was to assess the skill level, confidence, and overall research readiness of selected groups of graduate students (on and off campus) within two divisions housed in the Faculty of Education at the University of Calgary. The researchers expected participants to overestimate the value of the Internet as a source of academically reputable information, and to have a limited understanding of the complex nature of online academic research. These expectations were not validated by the conclusions of the assessment.
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    Blogging for the Distance Librarian
    (Copyright 2005, The Haworth Press, Binghamton, NY. Article photocopies available from The Haworth Document Delivery Service: 1-800-HAWORTH or docdelivery@haworthpress.com, 2005) Pival, Paul R.
    Based on user lookups, Merriam-Webster Online proclaimed “Blog” the word of the year for 2004. Distance librarianship, until mid-way through 2004, was a subject that was under- represented in the blogosphere. The inception of a blog called The Distant Librarian: Comments on the World of Distance Librarianship is chronicled in this article, along with suggestions for how and where to get started, as well as how to incorporate blogs that support library services for distance students.
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    Discovering the Next Generation of Library Search
    (2010-05-14T15:25:56Z) Pival, Paul R.; Brown, David; Wood, Aaron
    A few years ago Federated Search was touted as the best way to offer users access to multiple resources. But Federated Search turned out to be slow, difficult to maintain, and suspect with regards to search results. Over the past year a new breed of service has arisen: the Discovery Service. By searching pre-indexed (as opposed to live) data, discovery services return search results very quickly. This presentation discusses the University of Calgary Library's reasons for choosing to trial a Discovery Service after having run a Federated Search product for over a year. The presentation covers the technology used, some of the challenges encountered, and presents feedback from Library users.
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    Educating leaders of tomorrow : the library without walls
    (2002) Pival, Paul R.; Matheson, Arden
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    How do you spell 'support'? Multiple methods of library support to distributed education programs
    (2002) Pival, Paul R.; Tunon, Johanna
    This paper consists of librarians from two universities, one in the US and one in Canada, discussing and demonstrating the various ways they offer support to multiple distributed education programs. Because different programs on the same campus often offer distributed courses in different formats, libraries are required to become expert in all formats offered. This presentation will discuss library support via WebCT, Blackboard, FirstClass, proprietary courseware, email, the web, and Conferencing software. Where appropriate, differences between library support in the US and Canada will be noted and examined.
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    How to incorporate artificial intelligence (AI) into your library workflow
    (Emerald, 2023-05-09) Pival, Paul R.
    Purpose This paper aims to highlight the recent developments in artificially intelligent chatbots and how the resulting tools can be incorporated into the daily workflow of library work. Design/methodology/approach Recent literature is examined, parallels to librarian reactions to the birth of the original internet search engines are drawn and suggestions for the use of specific tools for specific tasks are given. Findings Although effectively less than 6 months old, the field of artificial intelligence (AI) chatbots is already fulsome enough to be able to be usefully incorporated into the profession. More tools are imminent, though each of them does and will continue to have shortcomings of which informational professionals need to be aware. Practical implications This paper provides practical suggestions and specific tools to incorporate into the workflow of different library specialties, along with important caveats for quality and bias. Social implications The public has adopted the use of AI chatbots faster than any previously introduced technology. Librarians have a history of moving more slowly when it comes to the core values of the profession, such as information searching. It is vital for information professionals, such as librarians, to understand both the value and the pitfalls of these tools to be able to work with patrons and stay relevant in the eyes of the public and institutional funders.
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    Introduction to CBCA Complete
    (2007-03-06T22:21:24Z) Pival, Paul R.
    A brief introduction to the ProQuest CBCA Complete database. Created with Camtasia Studio 4.
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    Moving Day: Making the Most of Your Message with RSS and Syndicated Content
    (Canadian Library Association, 2006-02-23) Pival, Paul R.
    The article features the advantages of Really Simple Syndication (RSS). With RSS, content can be released, resyndicated and accessed by many in the most convenient way, in web pages or via email or an RSS aggregator. Two free services that resyndicate RSS feeds are the Alan Levine's Feed2JS and RSS to JavaScript.
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    The needs of researchers have changed
    (2018-02-06) Hickerson, Tom; Reaume, Renee; Reiche, Ingrid; Alexander, Rob; Pival, Paul R.; Brosz, John
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    Open Badges for demonstrating Open Access compliance: A pilot project
    (2018-10-10) Hurrell, Christie; Pival, Paul R.; Ruddock, Kathryn
    This presentation will describe a pilot project to integrate Open Badges into a DSpace institutional repository. The Open Badge demonstrated that self-archived research articles complied with national funders’ Open Access policy. The presentation will report on researchers’ opinions on using badges, as well as the results of user experience testing during the self-deposit process.
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    Reference Chatbots in Canadian Academic Libraries
    (Information Technology and Libraries, 2023-12-18) Guy, Julia; Pival, Paul R.; Lewis, Carla J.; Groome, Kim
    Chatbots are “computer agents that can interact with the user” in a way that feels like human-to- human conversation.1 While the use of chatbots for reference service in academic libraries is a topic of interest for both library professionals and researchers, little is known about how they are used in library reference service, especially in academic libraries in Canada. This article aims to fill this gap by conducting a web-based survey of 106 academic library websites in Canada and analyzing the prevalence and characteristics of chatbot and live chat services offered by these libraries. The authors found that only two libraries were using chatbots for reference service. For live chat services, the authors found that 78 libraries provided this service. The article discusses possible reasons for the low adoption of chatbots in academic libraries, such as accessibility, privacy, cost, and professional identity issues. The article also provides a case study of the authors’ institution, the University of Calgary, which integrated a chatbot service in 2021. The article concludes with suggestions for future research on chatbot use in libraries.
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    Renewing Books in the U of C Catalogue
    (2006-10-17T19:34:09Z) Pival, Paul R.
    A brief tutorial on renewing books through the U of C online catalogue
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    Tri-Institutional Library Support: A Lesson in Forced Collaboration
    (Copyright 2004, The Haworth Press, Binghamton, NY. Article photocopies available from The Haworth Document Delivery Service: 1-800-HAWORTH or docdelivery@haworthpress.com, 2004) Pival, Paul R.; Johnson, Kay
    This paper will discuss the trials and tribulations of three separate institutional libraries supporting one new graduate-level academic program. In January 2002, a new distance graduate program in Applied Psychology began with technical, administrative, and academic support provided by three separate institutions. While one institution was initially charged with providing the bulk of library services, in reality, libraries at all three have contributed one service or another. The lead library provides remote database access and document delivery, and initially provided electronic reserves. After the first semester and several glitches, electronic reserves were moved to institutional library #2, which was also hosting the course management system. In the fall of 2002, institutional library #3 began to contribute with an information literacy module that has been incorporated into the orientation for all new students.
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    What’s the Role of Libraries in Open Government Data?
    (2016-05-31) Pival, Paul R.
    In 2016, governments at all levels may release more previously locked data to the world than ever before. In theory, open government data should create a more informed citizenry. Yet often, large dumps of government data appear as the equivalent of large piles of paper files dumped into a room without order, extremely inaccessible in raw form. This presentation provides an overview of open data, what libraries are currently doing to help in their access, and what tools exist to work with open data. It also explores why some government are not making data open (e.g., for lack of money or capacity) and strategies for working with governments—of local government—to open things up.
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    WISPR (Workshop on the Information Research Process in the Library)
    (Copyright 2006, The Haworth Press, Binghamton, NY. Article photocopies available from The Haworth Document Delivery Service: 1-800-HAWORTH or docdelivery@haworthpress.com, 2006) Hayden, K. Alix; Rutherford, Shauna; Pival, Paul R.; University of Calgary
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    Working Together: Effective Collaboration in a Consortium Environment
    (Copyright 2004, The Haworth Press, Binghamton, NY. Article photocopies available from The Haworth Document Delivery Service: 1-800-HAWORTH or docdelivery@haworthpress.com, 2004) Kayler, Grant; Pival, Paul R.
    This paper describes innovative library services to distance students negotiated through a geographically dispersed consortium, the Council of Prairie and Pacific University Libraries (COPPUL). The Distance Education Forum (DE Forum) is one of the most active member groups within COPPUL, and has had a number of successes in collaborative services over the years. This paper provides an overview of how the DE Forum works, its Web site, and its ways of working through small sub-teams coordinated via an annual meeting. We describe a number of projects, looking both at what was successful and what didn’t work as well, and discuss what we learned
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    Workshop on the Information Search Process for research (WISPR)
    (2006-09-21T03:24:29Z) Rutherford, Shauna; Hayden, K. Alix; Pival, Paul R.; Library; Information Resources; University of Calgary
    The WISPR workshop will guide you through the phases of the Information search Process. Each of the phases is represented by a different colour in the workshop. Each section will explain the task of the phase, give you some actions and strategies to move you along to the next phase, and outline some of the thoughts and feelings researchers normally experience at that point of the Information Search Process.