Browsing by Author "Snider, Brent"

Now showing 1 - 3 of 3
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    Compensation-based incentives, ERP, and delivery performance: analysis from production and improvement perspectives
    (Emerald, 2013) da Silveira, Giovani J. C.; Snider, Brent; Balakrishnan, Jaydeep
    Purpose – This research investigates the role of compensation-based incentives in relationships between Enterprise Resource Planning (ERP) usage and delivery performance in manufacturing. Design/methodology/approach – We carry out two studies exploring links between ERP, incentives, and performance from alternative perspectives: (i) of incentives tied to regular production activities, and their relationship with delivery performance advantage over competitors, and (ii) of incentives tied to improvement activities, and their relationship with delivery performance improvements. Statistical analysis is carried out on data from 698 metal working manufacturers from 22 countries, giving a broad cross sectional view of a global industry. Findings – The studies indicate that ERP usage relates positively with both delivery advantage and delivery improvements. Furthermore, incentives tied to improvement initiatives may explain delivery improvements both directly and as moderators in the relationship between ERP and performance. Research implications – The results suggest that ERP adoption can be framed as a principal-agency phenomenon where performance outcomes are partially influenced by incentives. Practical implications – The results imply that incentives tied to improvement initiatives may foster employee engagement with the new ERP, leading to stronger delivery performance benefits. Originality/value – To the best of our knowledge, this is the first research to explore ERP usage as a principal-agency problem, and to analyse its relationships with incentives under alternative performance perspectives. The results may significantly contribute to the knowledge of ERP-performance relationships and the role of incentives.
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    ERP implementation at SMEs: analysis of five Canadian cases
    (Emerald Group Publishing Limited, 2009) Balakrishnan, Jaydeep; Snider, Brent; Silveira, Giovani J.C. da
    Abstract: Purpose – The purpose of this paper is to explore the critical success factors (CSFs) of enterprise resource planning (ERP) system implementation in small and medium-sized enterprises (SMEs). Design/methodology/approach – Five case studies of Canadian SMEs were conducted. They included interviewing individuals from five roles at each organization and gathering project documents. Following an evaluation of each project's success (within-case analysis), cross-case analysis was conducted to elicit influential and distinctive factors. Findings – Factors were identified that appeared to explain variation between successful and unsuccessful implementations at SMEs, besides factors that appeared to be innovative or counter-intuitive in light of the established literature. Research limitations/implications – The study reinforces the need for more research that is focused on SMEs. All cases were of Canadian SMEs with either a manufacturing or distribution focus, potentially limiting the generalizability of findings to other industries or countries. Practical implications – By identifying relevant CSFs for SMEs, managers can better prioritize implementation efforts and resources to maximize success of ERP implementations. Originality/value – The paper appears to be one of the first studies to focus on the CSFs of ERP implementation at SMEs.
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    RUNNING “THE BEER DISTRIBUTION GAME” FOR LARGE CLASSES
    (Decision Sciences Institute, 2010-11) Balakrishnan, Jaydeep; Snider, Brent; da Silveira, Giovani J.C.
    The Beer Distribution Game is a supply chain simulation renowned for both its valuable learning experience and its extensive administrative challenges. Although computer based alternatives are easier to administer, they inhibit the optimal learning opportunities provided by the manual game. Lessons learned from years of running the manual game for 400 undergraduate students, which has enabled a significant reduction of both the cost and challenges of administering the game, are described. Five key do‟s and don‟ts are provided in addition to extensive evidence of teaching effectiveness.