Abstract
The rich person-to-person interaction afforded by shared
physical workspaces allows people to maintain up-to-the
minute knowledge and about others' interaction with the
workspace. This knowledge is workspace awareness, part of
the glue that allows groups to collaborate effectively. In
real-time groupware systems that provide a shared virtual
workspace, the possibilities for interaction are impoverished
when compared with physical workspaces, partly because
support for workspace awareness has not generally been a
priority in groupware design. In this paper, we present the
concept of workspace awareness as one key to supporting
the richness evident in face-to-face interaction. We construct
a conceptual framework that describes the elements and
mechanisms of workspace awareness, and then show several
widgets that can be embedded in relaxed-WYSIWIS
groupware systems to support the maintenance of
workspace awareness.
Notes
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