MAKING CONTACT: GETTING THE GROUP COMMUNICATING WITH GROUPWARE

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dc.contributor.authorCockburn, Andyeng
dc.contributor.authorGreenberg, Sauleng
dc.date.accessioned2008-02-27T22:10:29Z
dc.date.available2008-02-27T22:10:29Z
dc.date.computerscience1999-05-27eng
dc.date.issued1993-01-01eng
dc.description.abstractGroupware is readily available. Yet people on wide area networks--such as the Internet--have considerable trouble contacting each other and setting up groupware connections. To resolve this problem, this paper identifies human factors critical to getting a group communicating through groupware. It identifies how people find suitable partners, and how people choose appropriate communication mediums. These factors form a design foundation for systems that promote social presence and that integrate communication. Existing systems are shown to be inadequate for general use over a wide area net, for they either do not meet some basic design criteria, or they require a very high technological entry level that is beyond the reach of most computer users. As an alternative, the paper presents TELEFREEK, a flexible, extensible, and customizable platform that supports people contacting each other, and that integrates access to common communication facilities. A major advantage of TELEFREEK is that it draws on resources freely available to the Internet community.eng
dc.description.notesWe are currently acquiring citations for the work deposited into this collection. We recognize the distribution rights of this item may have been assigned to another entity, other than the author(s) of the work.If you can provide the citation for this work or you think you own the distribution rights to this work please contact the Institutional Repository Administrator at digitize@ucalgary.caeng
dc.identifier.department1993-498-3eng
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/30717
dc.identifier.urihttp://hdl.handle.net/1880/45945
dc.language.isoEngeng
dc.publisher.corporateUniversity of Calgaryeng
dc.publisher.facultyScienceeng
dc.subjectComputer Scienceeng
dc.titleMAKING CONTACT: GETTING THE GROUP COMMUNICATING WITH GROUPWAREeng
dc.typeunknown
thesis.degree.disciplineComputer Scienceeng
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