The Subscription Video-On-Demand (SVOD) market is highly competitive, with companies constantly vying for market share. Inspired by the natural language processing (NLP) technologies that have allowed virtual assistants to flourish, we investigate how NLP could help in film production and film presentation and look for novel ways in which SVOD digital media companies could benefit. In particular, on the film presentation side, we propose a novel context-aware question-answering system that would be integrated with SVOD content to allow viewers of video to ask context-sensitive questions about the film they are watching simply by pausing. On the film production side, we investigate the NLP performance of using natural text as an input in automatic character extraction (also known as co-reference resolution). We present results and prototypes that show that NLP has meaningful use cases, both in film production and film presentation.