“Flooded Timelines: The Communicative Roles & Functions of Twitter in the 2013 Calgary Flood”

dc.contributor.advisorSmith, Tania Sona
dc.contributor.authorWilliams, Kimberlyn
dc.contributor.committeememberCurran, Dean
dc.contributor.committeememberTaylor, Gregory
dc.date2020-06
dc.date.accessioned2020-03-10T16:04:57Z
dc.date.available2020-03-10T16:04:57Z
dc.date.issued2020-03-06
dc.description.abstractThis study employs directed content analysis to examine the value and communicative uses of Twitter during the 2013 Calgary Flood from multiple perspectives. Using the Uses and Gratifications Theory (UGT) and Houston et al.’s (2014) UGT-based, framework for social media as a theoretical lens, this study finds that Twitter was a very useful tool with several affordances. It was actively used by individual citizens and several types of organizational users, whose psychological dispositions influenced how they interacted with the platform. Given that most previous disaster social media studies are written from the perspective of disaster management organizations utilizing crisis communication, this research contributes a greater understanding of both organizations’ and individuals’ communicative use of disaster social media.en_US
dc.identifier.citationWilliams, K. (2020). “Flooded Timelines: The Communicative Roles & Functions of Twitter in the 2013 Calgary Flood” (Master's thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca.en_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/37632
dc.identifier.urihttp://hdl.handle.net/1880/111727
dc.language.isoengen_US
dc.publisher.facultyScienceen_US
dc.publisher.institutionUniversity of Calgaryen
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.en_US
dc.subjectcrisis communicationen_US
dc.subjectdisaster communicationen_US
dc.subjectdisaster social mediaen_US
dc.subjectTwitteren_US
dc.subjectsocial mediaen_US
dc.subject2013 Calgary Flooden_US
dc.subject.classificationMass Communicationsen_US
dc.title“Flooded Timelines: The Communicative Roles & Functions of Twitter in the 2013 Calgary Flood”en_US
dc.typemaster thesisen_US
thesis.degree.disciplineCommunication and Media Studiesen_US
thesis.degree.grantorUniversity of Calgaryen_US
thesis.degree.nameMaster of Arts (MA)en_US
ucalgary.item.requestcopytrueen_US
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