The Impact of Negative Game Reviews and User Comments on Player Experience

dc.contributor.author	Livingston, I.J.
dc.contributor.author	Nacke, L.E.
dc.contributor.author	Mandryk, R.L.
dc.date.accessioned	2015-07-28T20:13:58Z
dc.date.available	2015-07-28T20:13:58Z
dc.date.issued	2011
dc.description.abstract	Game reviews and player ratings have an effect on the commercial success of games. They are used extensively by game developers to gauge the success of their titles and by potential buyers to make more informed purchase decisions. However, their potential influence on player experience remains uncertain. We investigated how game reviews and user comments influence players' affective states and experiences during game play. We found that both professional reviews and user comments (especially the negative comments) affected experience measured through game ratings, and that this effect was not mediated by changes in players' moods. Our results are important to the game industry because of the meaningful negative effect that user and critic comments can have on individual player experience and the resulting commercial success of a game.	en_US
dc.description.refereed	Yes	en_US
dc.identifier.doi	10.1145/2018556.2018561
dc.identifier.uri	http://hdl.handle.net/1880/50674
dc.publisher	ACM	en_US
dc.publisher.url	http://dx.doi.org/10.1145/2018556.2018561	en_US
dc.title	The Impact of Negative Game Reviews and User Comments on Player Experience	en_US
dc.type	unknown

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