Understanding Cultural Competence from the Perspective of Registered Nurses Working in Community Health Care Settings

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dc.contributor.advisorDonnelly, Tam Truong
dc.contributor.authorAnokye-Owusu, Evelyn Addai
dc.contributor.committeememberRaffin-Bouchal, Shelley
dc.contributor.committeememberPhillips, Georgina Ann
dc.date2019-11
dc.date.accessioned2019-09-23T14:36:24Z
dc.date.available2019-09-23T14:36:24Z
dc.date.issued2019-09-19
dc.description.abstractCanada’s immigrant population has been growing steadily for decades, and, as a result, the health care system is attending to increasing numbers of patients from ethnically diverse backgrounds. With increased migration, culturally competent care from nurses has become an expectation to prevent cultural impositions and to foster respect for national diversity when providing effective patient care. Using descriptive phenomenology methodology, the purpose of this research is to describe the essence of cultural competence by exploring the strengths, challenges, and barriers that public health nurses face in community healthcare settings. The primary research question is: What are the lived experiences of nurses with respect to cultural competence? Individual in-depth interviews were conducted with seven nurses who work in community health clinics. This study suggests that there are inherent challenges to working with culturally and ethnically diverse populations. These include language barriers, limited cultural knowledge, and lack of organizational support which hinders the nurse-patient relationship. Cultural competence education for nurses working with ethnically diverse patient populations is neither mandatory nor readily available; as a result, nurses working in cross-cultural settings often have insufficient cultural knowledge and lack the cultural skills required to work cross-cultural situations. Professional development in the form of workshops and seminars is required on an on-going basis for nurses to develop their cultural awareness and skills. Cultural competence education should be a required aspect of the undergraduate nursing curriculum, as well as the in the workplace.en_US
dc.identifier.citationAnokye-Owusu, E. A. (2019). Understanding Cultural Competence from the Perspective of Registered Nurses Working in Community Health Care (Master's thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca. Settingsen_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/37094
dc.identifier.urihttp://hdl.handle.net/1880/111032
dc.publisher.facultyNursingen_US
dc.publisher.institutionUniversity of Calgaryen
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.en_US
dc.subject.classificationNursingen_US
dc.titleUnderstanding Cultural Competence from the Perspective of Registered Nurses Working in Community Health Care Settingsen_US
dc.typemaster thesisen_US
thesis.degree.disciplineNursingen_US
thesis.degree.grantorUniversity of Calgaryen_US
thesis.degree.nameMaster of Nursing (MN)en_US
ucalgary.item.requestcopytrueen_US
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