A network perspective of stakeholder relationships in the context of sustainable urban tourism

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dc.contributor.advisorGetz, Donald P.
dc.contributor.authorTimur, Seldjan
dc.date.accessioned2017-12-18T22:40:32Z
dc.date.available2017-12-18T22:40:32Z
dc.date.issued2005
dc.descriptionBibliography: p. 298-309en
dc.description.abstractThis research studied how sustainable tourism policies could best be developed and ultimately implemented in urban tourism destinations. To achieve this goal, the study examined how the concept of sustainable tourism was interpreted in urban destinations, and analyzed the existing pattern of relationships among urban tourism destination stakeholders to determine roles and potential influences of legitimate and powerful stakeholders in tourism policymaking. The sample of this research included three clusters - industry, host environment and community, and government authorities - in three cities. The study was conducted in two stages. The first stage used a qualitative and the second stage used a quantitative methodology. Interviews and a survey instrument were used to gather data in the qualitative and quantitative stages respectively. The study employed both network analysis and statistical analyses to examine the data. The relationships among destination stakeholders were analyzed through network analysis. This tool offered a new way of studying tourism destination stakeholder interactions. The network analysis determined a basic structure of how tourism functions in cities and also identified the most important, important and unimportant stakeholders within a tourism network. The Destination Management Organizations (DMOs) were the most central stakeholders across tourism networks. The structural position of DMOs suggested that they could carry significant roles in tourism policymaking. This study also contributed to theoretical advancement in sustainable urban tourism by providing perspectives of various destination stakeholders on the sustainable tourism concept in the context of urban destinations. A policy framework in which sustainable tourism development can be achieved is introduced. This framework is developed by identifying legitimate and powerful stakeholders of tourism planning, development or policy formulation through stakeholder analysis, and by balancing the diverse goals and interests of destination stakeholders through stakeholder management process. The way stakeholder perspective is used in this study contributed to the development of stakeholder theory not only by applying it in a policy domain but also analyzing multiple and interdependent stakeholder interactions rather than dyadic stakeholder relationships. The framework proposed in this study could also help narrow the "policy gap" in destinations by incorporating tourism planning and development to the DMOs' mandate.
dc.format.extentxii, 362 leaves : ill. ; 30 cm.en
dc.identifier.citationTimur, S. (2005). A network perspective of stakeholder relationships in the context of sustainable urban tourism (Doctoral thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca. doi:10.11575/PRISM/5191en_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/5191
dc.identifier.urihttp://hdl.handle.net/1880/106192
dc.language.isoeng
dc.publisher.institutionUniversity of Calgaryen
dc.publisher.placeCalgaryen
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.
dc.titleA network perspective of stakeholder relationships in the context of sustainable urban tourism
dc.typedoctoral thesis
thesis.degree.disciplineManagement
thesis.degree.grantorUniversity of Calgary
thesis.degree.nameDoctor of Philosophy (PhD)
ucalgary.item.requestcopytrue
ucalgary.thesis.accessionTheses Collection 58.002:Box 1616 520492133
ucalgary.thesis.notesUARCen
ucalgary.thesis.uarcreleaseyen
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