An Application of generalized service quality measurement scales to selected segments of the tourism industry

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dc.contributor.advisorRitchie, J. R. Brent
dc.contributor.authorFick, Gavin Ross
dc.coverage.spatial2000001322en
dc.coverage.spatial2000003318en
dc.coverage.spatial2000003319en
dc.coverage.spatial2000003320en
dc.date.accessioned2005-07-21T19:35:41Z
dc.date.available2005-07-21T19:35:41Z
dc.date.issued1989
dc.descriptionBibliography: p. 120-128.en
dc.format.extentxi, 134 leaves ; 30 cm.en
dc.identifier.citationFick, G. R. (1989). An Application of generalized service quality measurement scales to selected segments of the tourism industry (Master's thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca. doi:10.11575/PRISM/21243en_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/21243
dc.identifier.isbn0315542187en
dc.identifier.lccG 155 A1 F52 1989aen
dc.identifier.urihttp://hdl.handle.net/1880/21546
dc.language.isoeng
dc.publisher.institutionUniversity of Calgaryen
dc.publisher.placeCalgaryen
dc.relationAdditional Copy: G 155 A1 F52 1989en
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.
dc.subject.lccG 155 A1 F52 1989aen
dc.subject.lcshTourist trade - research
dc.subject.lcshService industries - Research
dc.subject.lcshTourist trade - Quality control
dc.subject.lcshQuality control - Measurement
dc.titleAn Application of generalized service quality measurement scales to selected segments of the tourism industry
dc.typemaster thesis
thesis.degree.disciplineManagement
thesis.degree.grantorUniversity of Calgary
thesis.degree.nameMaster of Business Administration (MBA)
ucalgary.thesis.accessionTheses Collection 58.002:Box 694 520541658
ucalgary.thesis.additionalcopyG 155 A1 F52 1989en
ucalgary.thesis.notesoffsiteen
ucalgary.thesis.uarcreleaseyen
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