HEURISTIC EVALUATION OF GROUPWARE BASED ON THE MECHANICS OF COLLABORATION

dc.contributor.authorBaker, Kevineng
dc.contributor.authorGreenberg, Sauleng
dc.contributor.authorGutwin, Carleng
dc.date.accessioned2008-02-27T22:02:18Z
dc.date.available2008-02-27T22:02:18Z
dc.date.computerscience2000-10-13eng
dc.date.issued2000-10-13eng
dc.description.abstractDespite the increasing availability of groupware, most systems are awkward and not widely used. While there are reasons for this, a significant problem is that groupware is difficult to evaluate. In particular, there are no discount usability evaluation methodologies that can discover problems specific to teamwork. In this paper, we describe how we adapted Nielsen's heuristic evaluation methodology, designed originally for single user applications, to help inspectors rapidly, cheaply and effectively identify usability problems within groupware systems. Specifically, we take the 'mechanics of collaboration'framework and restate it as heuristics for the purposes of discovering problems in shared visual work surfaces for distance-separated groups.eng
dc.description.notesWe are currently acquiring citations for the work deposited into this collection. We recognize the distribution rights of this item may have been assigned to another entity, other than the author(s) of the work.If you can provide the citation for this work or you think you own the distribution rights to this work please contact the Institutional Repository Administrator at digitize@ucalgary.caeng
dc.identifier.department2000-669-21eng
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/30702
dc.identifier.urihttp://hdl.handle.net/1880/45860
dc.language.isoEngeng
dc.publisher.corporateUniversity of Calgaryeng
dc.publisher.facultyScienceeng
dc.subjectComputer Scienceeng
dc.titleHEURISTIC EVALUATION OF GROUPWARE BASED ON THE MECHANICS OF COLLABORATIONeng
dc.typeunknown
thesis.degree.disciplineComputer Scienceeng
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