Exploring Paramedic Perspectives on Emergency Medical Service (EMS) Delivery in Alberta: A Qualitative Study

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2023-11-16
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Abstract
This project aims to understand the factors contributing to long response times and the poor working environment but also to offer policy solutions. As Alberta is undergoing a substantial restructuring of the EMS system by Alberta Health and AHS, it is crucial that frontline paramedics are heard, and their concerns addressed regarding implemented policies. Nineteen paramedics were interviewed from across Alberta to bring attention to the frontline perspective, which can’t be captured with quantitative data. Participants were asked explicitly about response times, Emergency Department (ED) offloading and staffing. Interviews underwent thematic analysis and coded to understand issues and proposed solutions.
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Newton, J. (2023). Exploring Paramedic Perspectives on Emergency Medical Service (EMS) Delivery in Alberta: A Qualitative Study (Unpublished master's project). University of Calgary, Calgary, AB.