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MAKING CONTACT: GETTING THE GROUP COMMUNICATING WITH GROUPWARE

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Author
Cockburn, Andy
Greenberg, Saul
Accessioned
2008-02-27T22:10:29Z
Available
2008-02-27T22:10:29Z
Computerscience
1999-05-27
Issued
1993-01-01
Subject
Computer Science
Type
unknown
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Abstract
Groupware is readily available. Yet people on wide area networks--such as the Internet--have considerable trouble contacting each other and setting up groupware connections. To resolve this problem, this paper identifies human factors critical to getting a group communicating through groupware. It identifies how people find suitable partners, and how people choose appropriate communication mediums. These factors form a design foundation for systems that promote social presence and that integrate communication. Existing systems are shown to be inadequate for general use over a wide area net, for they either do not meet some basic design criteria, or they require a very high technological entry level that is beyond the reach of most computer users. As an alternative, the paper presents TELEFREEK, a flexible, extensible, and customizable platform that supports people contacting each other, and that integrates access to common communication facilities. A major advantage of TELEFREEK is that it draws on resources freely available to the Internet community.
Notes
We are currently acquiring citations for the work deposited into this collection. We recognize the distribution rights of this item may have been assigned to another entity, other than the author(s) of the work.If you can provide the citation for this work or you think you own the distribution rights to this work please contact the Institutional Repository Administrator at digitize@ucalgary.ca
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University of Calgary
Faculty
Science
Doi
http://dx.doi.org/10.11575/PRISM/30717
Uri
http://hdl.handle.net/1880/45945
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  • Science Research & Publications

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