The State of Patient Education in the Emergency Department of a Western Canadian Urban Hospital: A Case Study

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dc.contributor.advisorKawalilak, Colleen
dc.contributor.authorNiayesh, Mehran
dc.contributor.committeememberShanahan, Marie Claire
dc.contributor.committeememberKawalilak, Colleen
dc.contributor.committeememberDanyluk, Patricia J.
dc.contributor.committeememberField, James C.
dc.contributor.committeememberWinchester, Ian
dc.contributor.committeememberRohatinsky, Noelle K.
dc.date2019-06
dc.date.accessioned2019-01-22T16:10:59Z
dc.date.available2019-01-22T16:10:59Z
dc.date.issued2019-01-16
dc.description.abstractIn this qualitative, instrumental case study, I sought to determine the state of patient education regarding present illness and care plan of patients, while they stayed in the emergency department for treatment and care in a Western Canadian urban hospital. I explored the state of patient education in an emergency department from the perspective of social constructivism. In this research, several sets of data were collected to increase the variety of data and participants. I gathered data from healthcare professionals (physicians and nurses) of the emergency department via questionnaires and also from patients by semi-structured interviews. Also I added my own observations as researcher to the data and used for analysis and discussion. Further, looking through a constructivism lens, I identified the factors that were experienced as challenges to the education processes and I suggested ways in which they might be ameliorated. Likewise, I determined the concerns of physicians, nurses, and patients regarding the process of patient education such as language barrier, time constraints, and lack of educational materials and equipment in the emergency department. In addition, this research sought suggestions from the healthcare professionals and patients to improve the process of patient education. After careful analysis of the findings of this research, I presented recommendations for healthcare professionals, for patients, for managers of the emergency department, and for further research in the area of patient education in the emergency department.en_US
dc.identifier.citationNiayesh, M. (2019). The state of patient education in the emergency department of a western Canadian urban hospital: A case study (Doctoral thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca.en_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/35751
dc.identifier.urihttp://hdl.handle.net/1880/109492
dc.language.isoenen_US
dc.publisher.facultyWerklund School of Educationen_US
dc.publisher.institutionUniversity of Calgaryen
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.en_US
dc.subjectPatient educationen_US
dc.subjectEmergency departmenten_US
dc.subject.classificationEducation--Adult and Continuingen_US
dc.subject.classificationEducation--Healthen_US
dc.subject.classificationHealth Care Managementen_US
dc.subject.classificationNursingen_US
dc.titleThe State of Patient Education in the Emergency Department of a Western Canadian Urban Hospital: A Case Studyen_US
dc.typedoctoral thesisen_US
thesis.degree.disciplineEducation Graduate Program – Educational Researchen_US
thesis.degree.grantorUniversity of Calgaryen_US
thesis.degree.nameDoctor of Education (EdD)en_US
ucalgary.item.requestcopytrue
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