Neo-reference, getting ready for real change

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dc.contributor.authorBeatty, Susaneng
dc.contributor.authorClarke, Heleneng
dc.date.accessioned2009-10-23T22:36:10Z
dc.date.available2009-10-23T22:36:10Z
dc.date.issued2009-10-23T22:36:10Z
dc.descriptionPresentation at Netspeed 2009, Calgary,Alberta October 22, 2009eng
dc.description.abstractWhat is the future of reference? This presentation will contemplate a future where a new reference service must emerge. We have two choices. We can be traditionalists. We can maintain our roles with ever diminishing numbers and seek out that vanishing species of users who still need “help” with simple tasks. Or we can expand into new territory, mastering a higher level of skill and far more complex tools. Using the compelling vision of the Taylor Family Digital Library at the University of Calgary we reflect on the impact such a change will have on traditional structures, staffing, and collection development. What are the possibilities related to rebuilding and reconstructing information for reference purposes? The purpose of our session is not to define one model of neo-reference but rather to offer up some thought provoking ideas to get people thinking about our future.eng
dc.description.refereedNoeng
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/29898
dc.identifier.urihttp://hdl.handle.net/1880/47451
dc.language.isoengeng
dc.publisher.corporateUniversity of Calgaryeng
dc.publisher.facultyLibraries & Cultural Resourceseng
dc.rightsAttribution Non-Commercial No Derivatives 3.0 Unported*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/*
dc.subjectLibrary & Information Scienceeng
dc.subjectReference serviceeng
dc.subject.otherReference Collectionseng
dc.subject.otheracademic librarieseng
dc.subject.otherTaylor Family digital Libraryeng
dc.subject.otherFuture serviceseng
dc.titleNeo-reference, getting ready for real changeeng
dc.typePresentationeng
thesis.degree.disciplineLibraryeng
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